Shipping policy
Shipping & Delivery Policy
Moment Minis currently ships orders within the United States.
Shipping Cost
Standard U.S. shipping is $4.99 per order.
Any applicable taxes and the complete order total will be shown at checkout before payment is submitted.
Estimated Delivery Time
Estimated delivery is 7–15 business days.
Most orders arrive within approximately 7–10 business days, although delivery may take up to 15 business days during holidays, high-volume periods, carrier delays, weather events, or other circumstances outside our reasonable control.
Delivery estimates are not guaranteed.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.
Shipping Address
Please review your shipping address carefully before completing checkout.
Customers are responsible for providing a complete and accurate shipping address. Moment Minis is not responsible for delivery problems caused by an incorrect or incomplete address submitted with the order.
Delivery Issues
If tracking shows that your order has not been delivered, or shows delivered but the package cannot be located, please contact us at momentminis@gmail.com and include your order number.
We will review the available tracking information and provide the appropriate next steps.
Damaged or Incorrect Orders
If an item arrives damaged, misprinted, defective, or different from the product details submitted with your order, please contact us within 7 calendar days of the carrier-confirmed delivery date.
Please refer to our Returns, Replacements & Refunds Policy for claim requirements and available resolutions.
Contact Us
For shipping or delivery questions, contact:
Please include your order number so we can assist you more efficiently.