FAQ / Shipping
Each personalized school-day shirt is made just for your child using the name, grade, shirt color, and size submitted with your order.
Please review the answers below before checkout. Need help? Email us at momentminis@gmail.com.
Personalization & Ordering
How do I personalize a shirt?
Choose a shirt design, select the color and size, enter your child’s name, and choose their grade on the product page.
Please review every detail carefully before adding the shirt to your cart.
Can I order matching shirts for siblings?
Yes. Add each shirt separately using the correct name, grade, color, and size for each child.
Each personalized shirt will remain as a separate item in your cart, making it easier to review every child’s details before checkout.
Will I see a live preview?
Moment Minis does not currently generate a live artwork preview.
The personalization details you enter will appear in your cart so you can review the name, grade, color, and size before completing checkout.
What if I enter the wrong name or grade?
Personalized shirts are created using the information submitted with your order.
Please double-check the spelling, grade, color, and size carefully before checkout. Changes may not be possible after an order has entered production.
Can I change my order after checkout?
Email momentminis@gmail.com as soon as possible with your order number and the requested correction.
We will review your request, but changes cannot be guaranteed once production has started.
Shipping & Support
How much is U.S. shipping?
Standard U.S. shipping is currently $4.99 per order.
Any applicable tax and the complete order total are displayed during checkout.
When will my order arrive?
Estimated U.S. delivery is 10–15 business days after the order is placed.
Orders may arrive sooner, but delivery times are estimates and may vary during busy periods. We recommend ordering early if you need the shirt for a specific first day, school event, or photo date.
How can I track my order?
Tracking information will be emailed to the address used at checkout once your order ships.
If you have not received tracking information or need help locating an order, email momentminis@gmail.com and include your order number.
What if my shirt arrives damaged or incorrect?
Contact us at momentminis@gmail.com within 7 calendar days of the carrier-confirmed delivery date.
Please include your order number, a clear photo of the full item, and close-up photos showing the issue. If the issue is confirmed, we will review the appropriate replacement or refund.
How can I contact Moment Minis?
Email us at momentminis@gmail.com.
If you have already placed an order, please include your order number so we can assist you more efficiently.
Still Have a Question?
We’re happy to help with personalization, sizing, ordering, and general product questions.